Terms of Service

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

PenScriber provides professional scientific writing, editing, formatting, data analysis, and publishing services to researchers, academics, and institutions worldwide. Our services include but are not limited to:

• Research and scientific writing
• Manuscript formatting and editing
• Statistical and bioinformatics analysis
• Ebook writing and publishing
• Journal article submission support
• Publication in our scientific journals

3. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password that you use to access the service and for any activities or actions under your password.

4. Payment Terms

Payment for our services must be made in full before work commences unless otherwise agreed in writing. We accept various payment methods as indicated on our website.

• All prices are listed in USD and are subject to change without notice.
• Refunds are provided at our discretion and may be subject to administrative fees.
• For large projects, we may require partial payment upfront.
• All payments are non-refundable once work has been delivered.

3. Client Responsibilities

As a client of PenScriber, you agree to:

• Provide accurate, complete, and timely information and materials required for the service.
• Respond promptly to our communications and requests for clarification.
• Review delivered work within the specified timeframe and provide feedback.
• Ensure that your research and content comply with ethical standards and applicable laws.
• Disclose any potential conflicts of interest.

4. Intellectual Property Rights

All content, features, and functionality of the PenScriber website are owned by PenScriber and are protected by international copyright, trademark, and other intellectual property laws.

Upon full payment for our services, you retain ownership of your original research and content. However, PenScriber reserves the right to use anonymized versions of completed work for portfolio and marketing purposes.

5. Confidentiality

We respect the confidentiality of your research and personal information. All client materials are handled with strict confidentiality and are not shared with third parties without your explicit consent, except as required by law.

Our team members are bound by confidentiality agreements and adhere to professional ethics regarding client information.

6. Revision Policy

We offer reasonable revisions to ensure your satisfaction with our services:

• Revision requests must be submitted within 14 days of delivery.
• Revisions are limited to changes that do not alter the original scope of work.
• Additional charges may apply for extensive revisions or new requirements.
• We reserve the right to decline revision requests that are unreasonable or unethical.

7. Prohibited Uses

You may not use our service for any unlawful or unauthorized purpose. You are expressly prohibited from:

• Submitting plagiarized or falsified research.
• Requesting services that facilitate academic dishonesty.
• Using our services to create content that is defamatory, obscene, or otherwise unlawful.
• Attempting to gain unauthorized access to our systems or client information.

8. Limitation of Liability

PenScriber shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

Our total liability for any claims arising out of or relating to these terms or the service shall not exceed the amount you paid to us for the service giving rise to the claim.

9. Termination

We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation.

Upon termination, your right to use the service will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive.

10. Governing Law

These Terms shall be interpreted and governed by the laws of the jurisdiction in which PenScriber operates, without regard to its conflict of law provisions.

Any disputes arising from these Terms shall be resolved through arbitration in accordance with the rules of the relevant arbitration association.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms.